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  About us.

Information Technology has become the backbone for almost all enterprises. It has also become complex and critical. With fast changing trends and emergence of always connected infrastructure, there are challenges alike for managing the IT infrastructure, be it a large enterprise or a small enterprise. For a small enterprise, the challenges are more around keeping configurations current, retaining manpower, making IT predictable and reliable. So it is often a struggle to ensure that IT systems keep pace with the growing business needs. Making it future proof is a different challenge altogether. Next2Call’s services is a comprehensive build-operate-manage service of IT infrastructure of Small and Medium Enterprises. Starting from on-demand break-down support we have a comprehensive suite in infrastructure architecture design, implementation and management services that also includes people, processes and tools. Our aim is to provide reliable IT infrastructure services at affordable prices. What’s more, these services are delivered by the same teams that manage large complex IT Infrastructure of large clients. So it is indeed quality services at affordable costs. Our services are designed to suit the needs of all spectrum of customers - right from light-weight, on –demand needs of a small enterprise to the comprehensive 24x7 service needs of IT dependent enterprise, where IT is a critical utility. Our service covers all elements of infrastructure – starting from the cabling right up to the hosted servers, databases and critical applications. We offer a variety of support solutions for timely and cost effective IT Infrastructure Management Services. Next2Call has been working within many verticals and services customers at different levels. While working in this diverse environment Next2Call has been able to structure end-to-end solutions for various customer needs and requirements in the market. These solutions are based on industry standards and our experience in providing solutions that fit the client’s requirements. Next2Call currently provides solutions to customers ranging from fortune 100 to SMB customers internationally as well as in the domestic market. Next2Call family has management and engineers with global experience and process certifications to cater to clients and provide industry standard quality of services. We as a company strive to be a Technology partner of choice and be the single window for all technical requirements for our customers.

Next 2 Call is a leading developer of software solutions for call centers. We are delighted to offer our partners and customers from the Asia Pacific region a complete solution, designed for the automation of call centers. For over 7 years Next 2 Call has been developing and improving its solution. We also provide consulting services to our partners in the implementation and technical support for our product. Together with our partners we have successfully implemented over 100 projects.

    Next 2 Call
    Our Methadology
  • Trained professionals to manage your IT.
  • 24x7 monitoring and management.
  • Guaranteed response time.
  • Remote/Onsite Support.
  • Expert on call.
  • Automating routine tasks (thus lowering cost and errors).
  • After office hours support.
    Our Methadology
  • Trained professionals to manage your IT.
  • 24x7 monitoring and management.
  • Guaranteed response time.
  • Remote/Onsite Support.
  • Expert on call.
  • Automating routine tasks (thus lowering cost and errors).
  • After office hours support.
    Network Operation Centers
  • 50 Seats NOC/SOC.
  • 24x7 ITIL Operations.
  • Network Management System.
  • Certified Security Engineers.
  • Support Desk.
  • Physical/Biometric parameter Security.
  • Business Continuity Planning in place.
  • Disaster Recovery in place.
    Infrastructure Support
  • Server Support.
  • Database Support.
  • Infrastructure Application Support.
  • Network Support.
  • Platform Support.
  • Firewall Support.
  • Perimeter Security Support.
  • On-Site Support.
  • IT Consulting.
  • Transition Support.
  • System design and Architecture planning.
  • Other Services
    Infrastructure Base-lining.
  • Desktop Support.
  • Remote Server Management (wintel).
  • Remote Network Management.
  • Remote Security Management.
  • Onsite Support.
  • Remote Monitoring.

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