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  Company Profile

Next 2 Call is a leading developer of software solutions for call centers. We are delighted to offer our partners and customers from the Asia Pacific region a complete solution, designed for the automation of call centers. For over 06 years Next 2 Call has been developing and improving its solution. We also provide consulting services to our partners in the implementation and technical support for our product. Together with our partners we have successfully implemented over huge number of projects. Next 2 Call is a leading developer of complete software solutions for the automation of in- house and outsourced call centers.

Since its foundation in 2007 Next 2 Call experts in cooperation with partners have successfully developed and implemented Contact Center solutions in more than 100 call centers in India and Central Asia. Today, the total volume of workplaces in these call centers is more than 01 thousand, every month they serve over millions of customers worldwide.

    We Support
  • Server Support
  • Database Support
  • Infrastructure Application
  • Network Support
  • Platform Support
  • Firewall Support
  • Perimeter Security Support
  • On-Site Support
  • IT Consulting
  • Transition Support
  • System design
  • Architecture planning
  Next 2 Call in Figures:

- 07 years on the market of software solutions for business and public authorities.

- More than 100 projects in Eastern Europe and Central Asia countries.

- More than 20 partners in different cities of Russia, Eastern Europe and Central Asia.


Our Team

Next 2 Call employs over 100 skilled professionals, more than 70 of them are developers and engineers.



Product Milestone

2012 Next 2 Call Contact Center solution has been recognized as the Best Product of 2012 for the call centers in Eastern Europe countries.. Having gained recognition in Eastern Europe and Central Asia countries, Next 2 Call is pleased to offer their product - Contact Center solution to its in customers in the Asia- Pacific region.

    Next 2 Call
    Our Methadology
  • Trained professionals to manage your IT.
  • 24x7 monitoring and management.
  • Guaranteed response time.
  • Remote/Onsite Support.
  • Expert on call.
  • Automating routine tasks (thus lowering cost and errors).
  • After office hours support.
    Our Methadology
  • Trained professionals to manage your IT.
  • 24x7 monitoring and management.
  • Guaranteed response time.
  • Remote/Onsite Support.
  • Expert on call.
  • Automating routine tasks (thus lowering cost and errors).
  • After office hours support.
    Network Operation Centers
  • 50 Seats NOC/SOC.
  • 24x7 ITIL Operations.
  • Network Management System.
  • Certified Security Engineers.
  • Support Desk.
  • Physical/Biometric parameter Security.
  • Business Continuity Planning in place.
  • Disaster Recovery in place.
    Infrastructure Support
  • Server Support.
  • Database Support.
  • Infrastructure Application Support.
  • Network Support.
  • Platform Support.
  • Firewall Support.
  • Perimeter Security Support.
  • On-Site Support.
  • IT Consulting.
  • Transition Support.
  • System design and Architecture planning.
  • Other Services
    Infrastructure Base-lining.
  • Desktop Support.
  • Remote Server Management (wintel).
  • Remote Network Management.
  • Remote Security Management.
  • Onsite Support.
  • Remote Monitoring.

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