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Welcome
 

Call Me : +91-9999316835 , +91-9643946645

  Our Product

Next 2 Call is a flagship advanced software solution designed to automate the activities of outsourced and in- house call centers. It is one of the most mature and field- proven IP call center solution in the world today. The product is a comprehensive solution that combines an advanced IP call center and an information system for monitoring and campaign control. Today more than 100 call centers operate using Next 2 Call solution, with a total capacity of over thousand'sof agent's workplaces. Call centers working with Next 2 Call solution serve more than million's of customers per month.

Next 2 Call for the organization of in-house call centers activity

- Modern communication tools and calls distribution solutions

- Easy and quick integration of the existing call centers into information environment

- Improvement of service quality and customer satisfaction

    We Support
  • Server Support
  • Database Support
  • Infrastructure Application
  • Network Support
  • Platform Support
  • Firewall Support
  • Perimeter Security Support
  • On-Site Support
  • IT Consulting
  • Transition Support
  • System design
  • Architecture planning

Next 2 Call for the automation of outsourced call centers

- Launch of a new campaign within 20 minutes

- Effective management of business processes, campaigns and call centers resources

- Increasing call centers productivity and efficiency of the call centers agents

- Quick improvement of the call centers performance without stopping its work

- The ability to lease licenses for temporary campaigns

Who are our customers

Outsourced call centers, telecom operators, banks, large manufacturers, insurance companies, e-business and reservation systems are among our customers. We have a unique solution that would meet all your expectations. We have developed specific solutions for the outsourced and in-house call centers.

What reception facing our product

- Backoffice & reception services

- Telemarketing, surveys and questionnaires

- Sales lead generation and appointments

- Customer care

- Customer retention & recovery

- Help desk etc.

Call: +91-9643946645

    Next 2 Call
    Our Methadology
  • Trained professionals to manage your IT.
  • 24x7 monitoring and management.
  • Guaranteed response time.
  • Remote/Onsite Support.
  • Expert on call.
  • Automating routine tasks (thus lowering cost and errors).
  • After office hours support.
    Our Methadology
  • Trained professionals to manage your IT.
  • 24x7 monitoring and management.
  • Guaranteed response time.
  • Remote/Onsite Support.
  • Expert on call.
  • Automating routine tasks (thus lowering cost and errors).
  • After office hours support.
    Network Operation Centers
  • 50 Seats NOC/SOC.
  • 24x7 ITIL Operations.
  • Network Management System.
  • Certified Security Engineers.
  • Support Desk.
  • Physical/Biometric parameter Security.
  • Business Continuity Planning in place.
  • Disaster Recovery in place.
    Infrastructure Support
  • Server Support.
  • Database Support.
  • Infrastructure Application Support.
  • Network Support.
  • Platform Support.
  • Firewall Support.
  • Perimeter Security Support.
  • On-Site Support.
  • IT Consulting.
  • Transition Support.
  • System design and Architecture planning.
  • Other Services
    Infrastructure Base-lining.
  • Desktop Support.
  • Remote Server Management (wintel).
  • Remote Network Management.
  • Remote Security Management.
  • Onsite Support.
  • Remote Monitoring.

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