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Voice Broadcasting

Voice broadcasting is a technique to quickly broadcast pre-recorded telephone messages to a large number of customers, subscribers, surveyors, employees. This uses a methodology to dial at the number of available channels to a database of phone numbers and play a pre-recorded voice message to the telephone calls that are answered. It may also leave a message on answering machines. Voice broadcasting can be personalized with integrating it with TTS (Text to Speech) applications.

Voice broadcasting are made interactive with the option to have the call recipient press keys on their telephone key pads and walk through a pre-defined menu. There are multiple options to have a call recipient leave voice messages at the end of the call.

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Voice Broadcasting Methods

Press One Campaign is the most popular method in voice broadcasting. With this methodology the call recipient is presented with an option to press 1 to speak to a live agent for more information or to continue with the survey and then walk through a pre-defined menu

Upon detection of an answering machine, the broadcasting machine leaves a pre-recorded message on the prospect’s answering machine, with details like call back number for further information or enquiry.

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