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Voice Logger

Voice logger is an essential tool for recording coordinates between contact center agents, supervisors, and managers on one hand and prospects, leads or customers on the other. A voice logger is an integral part of any communication system and can store correspondence in multiple formats.

Voice Logger is a multi-channel voice logging tool that performs in integrtaed with audio channels, analog, digital and VoIP telephone lines. Xtend Voice Logger helps in increasing clients service by authorizing the upper level management to review the real telephone discussion with the clients. Regular evaluation assures clients satisfaction and quality management in an organisation. Applicable areas cover call centers, share traders, security undertakings, banks, hospitals, enquiry departments etc.

Our Voice Logger solution is consummate for any organization that demands comprehensive functionality and customizability. Designed to work seamlessly with Predictive Dialer, IVR (Interactive Voice Response) and ACD (Automatic Call Distributor) solution, it is ultimate for contact centers or enterprises that require an end-to-end solution, or just a standalone voice recording solution that integrated with their current setup. So, whether you wish to start with a simple set-up or extend your current capabilities, our solution will authorize you to do so with the shortest TTI (Time-to-implementation), without upgrading or replacing your hardware and software, or incurring additional infrastructure and IT costs.

    We Support
  • Server Support
  • Database Support
  • Infrastructure Application
  • Network Support
  • Platform Support
  • Firewall Support
  • Perimeter Security Support
  • On-Site Support
  • IT Consulting
  • Transition Support
  • System design
  • Architecture planning
 Functions

Voice logger software telephone recorder is very easy & convenient to install. User friendly software offers easy control over call recording, call barging, telephone line status, quick record searching, detail reporting, backup facilitate, LAN access with user right and remote client over internet. VoiceLogger supports analog trunk lines, FCT, (Fix cellular Terminal) line, analog/digital extensions of EPABX and PRI Line for recording.


  Features
  • Record limitlessly
  • Search effortlessly
  • Back-up data limitlessly
  • Don't worry over security
  • Store in multiple formats
  • Online reporting and viewing
  • Single unified interface


  Primary Focus on Customer Satisfaction

Next 2 Call primarily focus on its customer's satisfaction. Expert Consultants is something you need in a bad time when you get stuck helplessly or looking for process expansion or re-engineering. We care and understand the value of your time. Our expert teams will help you come out of your Call Center problems or new requisitions.

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At Next 2 Call, We have expert teams who are ready to provide you help on all burning issues you are facing. Get ready for the Best Experience. Call at: +91-9643946645 or get in touch with us at Contact US

    Next 2 Call
    Our Methadology
  • Trained professionals to manage your IT.
  • 24x7 monitoring and management.
  • Guaranteed response time.
  • Remote/Onsite Support.
  • Expert on call.
  • Automating routine tasks (thus lowering cost and errors).
  • After office hours support.
    Our Methadology
  • Trained professionals to manage your IT.
  • 24x7 monitoring and management.
  • Guaranteed response time.
  • Remote/Onsite Support.
  • Expert on call.
  • Automating routine tasks (thus lowering cost and errors).
  • After office hours support.
    Network Operation Centers
  • 50 Seats NOC/SOC.
  • 24x7 ITIL Operations.
  • Network Management System.
  • Certified Security Engineers.
  • Support Desk.
  • Physical/Biometric parameter Security.
  • Business Continuity Planning in place.
  • Disaster Recovery in place.
    Infrastructure Support
  • Server Support.
  • Database Support.
  • Infrastructure Application Support.
  • Network Support.
  • Platform Support.
  • Firewall Support.
  • Perimeter Security Support.
  • On-Site Support.
  • IT Consulting.
  • Transition Support.
  • System design and Architecture planning.
  • Other Services
    Infrastructure Base-lining.
  • Desktop Support.
  • Remote Server Management (wintel).
  • Remote Network Management.
  • Remote Security Management.
  • Onsite Support.
  • Remote Monitoring.

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