- on Aug 06, 2022
Next 2 Call is a flagship advanced software solution designed to automate the activities of outsourced and in- house call centers. It is one of the most mature and field- proven IP call center solution in the world today. The product is a comprehensive solution that combines an advanced IP call center and an information system for monitoring and campaign control. Today more than 100 call centers operate using Next 2 Call solution, with a total capacity of over thousand’sof agent’s workplaces. Call centers working with Next 2 Call solution serve more than million’s of customers per month.
Next 2 Call for the organization of in-house call centers activity
– Modern communication tools and calls distribution solutions
– Easy and quick integration of the existing call centers into information environment
– Improvement of service quality and customer satisfaction