Voice logger is an essential tool for recording coordinates between contact center agents, supervisors, and managers on one hand and prospects, leads or customers on the other. A voice logger is an integral part of any communication system and can store correspondence in multiple formats. Voice Logger is a multi-channel voice logging tool that performs in integrtaed with audio channels, analog, digital and VoIP telephone lines. Xtend Voice Logger helps in increasing clients service by authorizing the upper level management to review the real telephone discussion with the clients. Regular evaluation assures clients satisfaction and quality management in an organisation. Applicable areas cover call centers, share traders, security undertakings, banks, hospitals, enquiry departments etc. Our Voice Logger solution is consummate for any organization that demands comprehensive functionality and customizability. Designed to work seamlessly with Predictive Dialer, IVR (Interactive Voice Response) and ACD (Automatic Call Distributor) solution, it is ultimate for contact centers or enterprises that require an end-to-end solution, or just a standalone voice recording solution that integrated with their current setup. So, whether you wish to start with a simple set-up or extend your current capabilities, our solution will authorize you to do so with the shortest TTI (Time-to-implementation), without upgrading or replacing your hardware and software, or incurring additional infrastructure and IT costs.
Voice logger software telephone recorder is very easy & convenient to install. User friendly software offers easy control over call recording, call barging, telephone line status, quick record searching, detail reporting, backup facilitate, LAN access with user right and remote client over internet. VoiceLogger supports analog trunk lines, FCT, (Fix cellular Terminal) line, analog/digital extensions of EPABX and PRI Line for recording.
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