DIFFERENCE BETWEEN DID & TFN

• winet
• 0
• on Oct 20, 2022

TOLL – FREE NUMBERS

Toll Free numbers are numbers on which a consumer makes a call at zero cost, while the cost is paid by the Brand/Business/Venture on behalf of the consumer. Most brands choose 1800 numbers as the Toll Free number for their business, however there are multiple other options available and depend upon the geography too.

Toll Free number acts as the centralised number for a brand and allows customers to make calls at no cost.

  DIRECT INWARD DIALING

Direct Inward Dialing number which function is to call forwarding any incoming number directly to the business in-line process. It uses an internet connection and a PBX system that make this technology indispensable and virtual presence anywhere around the world.

Since lockdown, the use of virtual numbers increases due to work from home. Additionally, the study shows that Direct Inward Numbers are to be a new wave of the future.