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Toll Free numbers are numbers on which a consumer makes a call at zero cost, while the cost is paid by the Brand/Business/Venture on behalf of the consumer. Most brands choose 1800 numbers as the Toll Free number for their business, however there are multiple other options available and depend upon the geography too.

Toll Free number acts as the centralised number for a brand and allows customers to make calls at no cost.

1. A virtual display number with several phone numbers mapped behind it, starting with 1800 (in India).

2. All incoming calls made on a toll-free number are free for the callers, and the toll-free number subscriber must pay their calling costs.

3. Free number can be used only for receiving and forwarding calls on connected numbers, and not for outgoing purposes.