VoIP is a growing trend across all types of lead generation and call centre operations. In other words, people in the business of making, receiving and managing calls on a regular basis are more and more opting for VoIP PBX solutions. It is so because this technology is cost-effective. However, suppose you are considering this […]
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Telephony services on the cloud are dominantly used in the field of contact or call centres. PBX set-up is an on-premises hardware-driven approach; it is not cost-effective. Therefore, these days, almost every call business has shifted to cloud services to cater to their voice communication needs. Voice communications services accessible over the internet have many […]
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Is it the first time you have heard of IP PBX or Cloud Telephony? If yes, don’t worry. Basically, it is a form of UCaaS, Unified Communications as a Service. In simple words, it refers to voice communication services from a third-party host rather than establishing the required hardware or infrastructure on the premises. Do […]
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If you are new to the term or expression, i.e., Cloud Telephony, don’t worry. This blog is for you. Find everything you need to know about this service below. IN SHORT, a cloud-telephony solution enables one to use the existing internet connection to make or receive calls via devices e.g., laptop, phone, etc. It becomes […]
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This blog explores the importance and usefulness of the technology of cloud telephony from 5 different points of view. Thus, get ready as we discuss some of the prominent advantages over old and conventional ways of telephony. But before that, let’s first discuss the concept a bit; it might help many readers to get the […]
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