● Improve the performance of agents and the call centre as a whole

● Get software and hardware with high uptime

● Speed up the process of launching new projects

● Enjoy quality service

● Handle multiple campaigns without any problems

Primary Focus on - Our solution reduces

● Get to track key KPIs without any hassle and thus build smart future strategies

● Get results and see your business grow

● Avail of the best services at the most affordable rates

● Get started faster than ever with our easy-to-integrate solutions

    • ● Server Support
    • ● Database Support
    • ● Infrastructure Application
    • ● Network Support
    • ● Platform Support
    • ● Firewall Support
    • ● Perimeter Security Support
    • ● On-Site Support
    • ● IT Consulting
    • ● Transition Support
    • ● System design
    • ● Architecture planning


    Our Methadology
  • ● Trained professionals to manage your IT.
  • ● 24x7 monitoring and management.
  • ● Guaranteed response time.
  • ● Remote/Onsite Support.
  • ● Expert on call.
  • ● Automating routine tasks (thus lowering cost and errors).
  • ● After office hours support.
    Network Operation Centers
  • ● 50 Seats NOC/SOC.
  • ● 24x7 ITIL Operations.
  • ● Network Management System.
  • ● Certified Security Engineers.
  • ● Support Desk.
  • ● Physical/Biometric parameter Security.
  • ● Business Continuity Planning in place.
  • ● Disaster Recovery in place.
    Infrastructure Support
  • ● Server Support.
  • ● Database Support.
  • ● Infrastructure Application Support.
  • ● Network Support.
  • ● Platform Support.
  • ● Firewall Support.
  • ● Perimeter Security Support.
  • ● On-Site Support.
  • ● IT Consulting.
  • ● Transition Support.
  • ● System design and Architecture planning.
  • Other Services
    Infrastructure Base-lining.
  • ● Desktop Support.
  • ● Remote Server Management (wintel).
  • ● Remote Network Management.
  • ● Remote Security Management.
  • ● Onsite Support.
  • ● Remote Monitoring.

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Open Up New Possibilities with Next2call

Next2Call is a team of professionals catering to the needs of call centres. If you need to streamline the operations at your call centre, approach Next2Call. Talk to us and get to know about our latest products and services. Our solutions include VoIP PBX, Voice Logger, Predictive Dialer, Auto Dialer, Industry Specific Applications, Computer Telephony Integration, Voice Broadcasting, Interactive Voice Response, IVR System, Call Conferencing System, Automatic Call Distribution, etc. For any further enquiry, get us on the line. We provide the entire range of solutions you may have been looking for. And the plus point is that you get everything at affordable rates. All our products and services provide seamless experiences without any interruptions. We have been in the business of modernising call centres for ages since our inception. So, if you choose us, you get to enjoy the following benefits.

High Experience: Next2Call has been offering practical solutions to customer support facilities for many years. So far, it has successfully completed hundreds of projects in the industry. It is partnered with big names as well, i.e., Jio and Tata Telecommunications. Thus, choose us and avail of our high expertise, experience and knowledge in the field.

Professionalism: We are a team of professionals at work serving people in the telecommunications industry. All our technical staff is well-trained and highly educated along with years of practical experience in the field. Thus, our solutions are worth spending money on! We infuse our services or products with the power of our high expertise so you get seamless running of processes at work.

Cost-Effectiveness: All our solutions are cost-effective. If you choose any other service provider for the automation of call centre activities, you will normally have to spend tons of money. But it is not the case with us. Next2Call provides you with pocket-friendly plans and offers. You can get solutions at relatively cheaper rates.

Time-Effectiveness: Software or hardware that we provide easily gets integrated with your existing devices or equipment, reducing the time that you need for setting up a new technology. And, thus, this way, you don’t have to wait for too long before you can get to use the service, i.e., VoIP PBX.

Easy and Fast Integration:Many times, the introduction of new technology at work can turn out to be a pretty daunting task. It could be difficult at first to totally get rid of your existing setups. In that case, don’t worry. Call centre automation solutions at Next2Call are easy to integrate with your existing devices and software pieces in use.

Convenience:Our solutions—software and hardware—are easy to install. They seamlessly get integrated with your existing technologies in use. All our hardware or software flagships come with high levels of uptime. Furthermore, you don’t need to worry about their maintenance as they require very little upkeep.

Compatibility:All our solutions are designed for the better functioning of call centres across the world. Thus, Next2Call always focuses on the most versatile architecture. In other words, our solutions are compatible with all types of different products and devices.

User-Friendly Interface: The most important thing is a user-friendly interface. And that is what we offer at Next2Call. Even a person with no technical knowledge can operate our hardware and software products. And if there is any technical issue you need to tackle, our technical support team is available 24/7—always at your service.