About Us
How Your Business Communication Will Look Like In The Future?
About Next2Call is the flagship brand of Winet Infratel that is changing the way businesses communicate, collaborate, and connect with their customers. We create and deploy best-in-class VoIP PBX systems, cloud telephony platforms, and omnichannel call center solutions that are optimized for efficiency, scalability, and reliability.
Backed by 10+ years of deep domain experience in telecom and cx technologies, we help startups, enterprises and even global contact centers run business operations, automate workflows, and scale customer delivery, voice, video, and messaging channels.
We are just making business communication smarter, faster, and future-proofed. Next2Call provides reliable cloud telephony solutions designed for modern businesses, delivering a secure and cost-effective
+ Projects Done
+ Happy Clients
+ Expert Staff
+ Years of Service
Our Mission
Vision: To revolutionize customer communication by providing secure, intelligent and cost-effective cloud communication technologies that help businesses to scale without complexity. VoIP PBX system that supports seamless communication at scale.
Next2Call provides innovative delivery of high-volume call centers to distributed teams and hybrid workplace communication systems that increase productivity, improve customer satisfaction, and deliver measurable business results. Our advanced call center software and intelligent predictive dialler help improve agent productivity, increase call connect rates, and streamline outbound and inbound operations.
What We Do Best
VoIP PBX & Cloud Telephony
So, it will save your communication and operational overhead by providing you advanced call routers, IVR, Auto Attendants, call forwarding, analytics and Reports over secure IP networks, Our VoIP PBX solutions arrive at enterprise-grade. As a trusted VoIP service provider in India, we offer a robust cloud call center solution and fully integrated business phone systems that support remote, hybrid, and enterprise teams.
Predictive Dialer and call center solution
Our predictive dialer and cloud call center platforms are designed to deliver the highest agent utilization by using intelligent pacing, automation, and real-time analytics, all of which are built for the highest performing contact centers. Get your outbound campaigns started and growing at a speed, precision and control level you have never experienced before. Our unified communications (UCaaS) platform brings voice, video, messaging, and collaboration into a single interface, while flexible CPaaS solutions enable custom communication workflows.
Unified Communications (UCaaS)
Consolidate voice, video, messaging, softphones, desk phones, SMS, collaboration, and more into a single unified platform. And we deliver seamless communication, whether for an on-site, remote, or place-shifting hybrid teams, via our UCaaS solutions. With reliable SIP trunking services, secure cloud PBX hosting, and specialized Vicidial hosting, Next2Call has a dependable call center infrastructure provider
Conference & Collaboration Solutions
Easily collaborate with audio, video and web conferencing solutions designed for clear, stable, and scalable availability — essential for modern distributed teams.
Cloud Hosting & Communication Infrastructure
Enterprise-grade security and redundancy paired with secure, low-latency, high-uptime cloud hosting for VoIP PBX, UCaaS, CPaaS, and call center platforms.
Our history
- • Delivered 100+ Successful Projects across VoIP PBX, cloud call centers, and UC platforms.
- • Over 20 Strategic Partnerships throughout Russia, the Eastern Europe and Central Asia
- • More than a decade of being the market leader in telecom and communication software.
- • We are also evolving because we are not just technological, our clients trust us, we deliver results.
Proven Domain Expertise
We have more than a decade of practical experience in VoIP, UCaaS, CPaaS, cloud telephony, call center technologies, deep technical insight and years of operational experience.
First Customer Philosophy
Every step towards the solution starts with knowing your business. Our approach is made by you, from consultation and deployment to optimization and long-term support, your success is what matters.
Scalable & Future-Proof Architecture
Our platforms are built to scale around your business — continually adapting to modern technologies, increased volumes, and growing customer expectations with no disruption.
Global Reach, Local Support
With a pan India and Eastern Europe, Russia, and Central Asia suite of clients, we combine global best practices with localized focus.
Reliability You Can Trust
Features like 24/7 monitoring, initiative-taking maintenance, SLA-based guaranteed response times and dedicated technical teams make sure you never stop communicating.
Built for Performance & Speed
- • Quickly Get Your Campaigns Up and Running – Set up new call center campaigns in minutes, 20 minutes to be frank.
- • Agent Productivity through AI – Smart dialers and automation to speed things up.
- • Ongoing Performance Optimization – Optimize performance on-the-go.
- • Flexible Hosting – Rent One-Off Servers or Use Your Own Infrastructure
- • Vicidial Technicals – Quick provisioning on Vicidial OSS platforms integrated with VPN connectivity.
- • SIP Connectivity Integrated — Direct Integration w/Best Providers (TATA & Airtel)
- • Economical Infrastructure – Server hosting from ₹3000/U, Bandwidth from ₹1000/MB
- • Monitoring & Support 24/7 – Onsite and Remote 24/7 Support outside business hours
Next2Call us. We do more than deploy communication systems; we empower every business to create seamless customer experiences. We enable organizations to communicate smarter, scale faster and adapt to change with innovative VoIP, enterprise cloud telephony, UCaaS, CPaaS and AI-based automation.
Reliability meets innovation at Next2Call — where communication becomes a competitive edge.
Delivering scalable and enterprise communication solutions backed by 24/7 technical support and enterprise-grade security.
Next2Call
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Our Methodology
- ● Your certified experts for your IT and communication platforms.
- ● Guaranteed response times 24×7 monitoring.
- ● Remote and onsite support.
- ● Automating business fields to help cut costs and human errors.
- ● After-hours support for uninterrupted operations.
- ● Network Operations & Security
- ● 50-seat NOC / SOC
- ● 24X7 ITIL-based operations
- ● Advanced Network Management Systems
- ● Certified security engineers
- ● Physical & biometric security controls
- ● Planning for business continuity and disaster recovery
- ● Infrastructure & IT Support Services
- ● Server, database, and platform support
- ● Network, firewall, and perimeter security.
- ● Infrastructure design and architecture planning
- ● IT consulting and transition support
- ● Remote monitoring and management
- ● On-site enterprise support