About Us
Revolutionizing Call Center Solutions and Business Communication
At Next2Call, a leading brand by Winet Infratel, we specialize in delivering cutting-edge VoIP PBX systems, cloud telephony, and omnichannel call center solutions tailored for modern businesses. With over a decade of proven experience in the telecommunications and customer experience (CX) industry, we empower companies to scale efficiently, automate operations, and stay seamlessly connected with their customers.
Our mission is to transform customer communication through smart, reliable, and cost-effective technology. Whether you're a startup or an enterprise, our solutions are designed to streamline your call center operations, enhance agent productivity, and drive meaningful customer interactions.
Why Choose Next2Call?
- • 10+ Years of Industry Expertise
- • Custom VoIP & PBX Solutions for Every Business Size
- • High-Performance Cloud Telephony Systems
- • 24/7 Dedicated Support & Service Reliability
- • Trusted by Businesses Across India and Globally
Join hundreds of satisfied clients who trust Next2Call for innovative telecom solutions that deliver real results. Discover how we can help your business elevate its customer engagement strategy with smart, scalable, and secure communication technology.
What We Offer
- ✔ VoIP PBX Solutions – Our secure, scalable, and cost-efficient VoIP PBX systems are built for modern business telephony. With enterprise-grade call routing, auto attendants, forwarding, and analytics, we help you reduce call costs and streamline voice operations over IP networks.
- ✔ Predictive Dialer & Call Center Software – Designed for high-performance contact centres, our predictive dialer and call center software increase agent productivity through intelligent call forecasting, call pacing, and automation. Leverage cloud-based predictive dialing to boost outbound campaign success rates.
- ✔ Conference Calling Solutions – Enable seamless collaboration among remote teams with our reliable conference calling solutions. Whether audio, video, or web conferencing, our platform ensures high availability and crystal-clear connectivity — vital in a cloud telephony and unified communications setup.
- ✔ Mail2Fax Services – Our Mail2Fax service simplifies document transmission by converting and delivering fax content directly from email. It’s a hassle-free, digital alternative to traditional faxing, integrating smoothly into your cloud communications workflows.
- ✔ Cloud Hosting & Infrastructure – We provide robust, secure, and flexible cloud hosting for communication platforms. Whether you run VoIP PBX, UCaaS, or CPaaS services, our infrastructure ensures low latency, high uptime, and enterprise-level security.
- ✔ Unified Communication Tools – Bring voice, video, and messaging together under one unified platform. Our UCaaS offerings allow your teams to collaborate effortlessly whether they’re using desk phones, softphones, mobile clients, or SMS — all integrated within a single real-time interface.
Why Choose Next2Call?
- ✔ Deep Domain Expertise – With over a decade of hands-on experience in VoIP, cloud telephony, UCaaS, and CPaaS services, Next2Call brings the technical knowledge and operational know-how your business needs.
- ✔ Customer-Centric Philosophy – You are at the core of everything we do. From requirement gathering through deployment to ongoing support, our processes are guided by your needs and satisfaction.
- ✔ Global Reach, Local Touch – Serving enterprises across India and in international markets, we combine global industry standards with local support so you get world-class communication platforms that understand your context.
- ✔ Scalable & Future-Proof Solutions – Our infrastructure and offerings — be it VoIP PBX, unified communications, or CPaaS integrations — are built to grow with you, adapt to changing demands, and ensure your systems won’t be obsolete tomorrow.
- ✔ Unparalleled Support & Reliability – We back our technology with dedicated technical assistance, reliable uptime, and proactive maintenance so your business communication never misses a beat.
At Next2Call, we do far more than just offer communication tools — we enable businesses to deliver exceptional customer experiences. Through advanced cloud telephony, VoIP systems, AI-powered automation, and intuitive call center software, we streamline support operations to be efficient, modern, and built for tomorrow.
Our clients trust us because we deliver real, measurable results. We’re committed to reliability, quality, and creating communication solutions through UCaaS and CPaaS models that tackle real-world challenges and scale effortlessly as your needs grow.
Whether you’re running a small business, a large enterprise, or a global call center operation, Next2Call is your go-to partner for next-generation communication infrastructure. With us, your voice, video, messaging, and customer interactions are unified, seamless, and future-ready.
At Next2Call, we combine cutting-edge technology with proven expertise to deliver reliable, scalable, and cost-efficient communication solutions for businesses of all sizes. From VoIP telephony to cloud-based call center platforms, we help organizations achieve superior performance, productivity, and customer satisfaction.
- ✔ Rapid Campaign Deployment– Launch new call center campaigns in as little as 20 minutes with our streamlined cloud telephony setup.
- ✔ Smarter Business Process Management – Effectively manage campaigns, business workflows, and call center resources with our advanced automation tools.
- ✔ Boost Agent Productivity– Empower agents with AI-driven dialers and UCaaS solutions to maximize efficiency and enhance customer experiences.
- ✔ Continuous Performance Improvement– Enhance call center performance seamlessly without interrupting operations.
- ✔ Flexible Hosting Options – Lease servers for temporary campaigns or host your own hardware with us — we’ll deploy, manage, and support it
- ✔ Vicidial Expertise– Quickly launch campaigns on Vicidial open-source applications with integrated VPN access to both dedicated and shared servers.
- ✔ Integrated VoIP & SIP Lines– Direct integration with domestic SIP lines from leading providers like TATA and Airtel, ensuring crystal-clear connectivity.
- ✔ Affordable Infrastructure– Lowest server hosting costs starting at just ₹3000 per U (including power and rack charges) and bandwidth available at ₹1000/MB.
- ✔ 24/7 Monitoring & Support– Our professionals provide around-the-clock monitoring, guaranteed response times, and remote as well as onsite assistance.
- Customer-First Approach– With support available even after business hours, we ensure your communication systems remain reliable and uninterrupted.
- ✔ Cost-Effective Communication– Enjoy enterprise-grade VoIP, UCaaS, and CPaaS solutions at highly competitive pricing.
With Next2Call, you get more than just technology — you get a partner who ensures your communication infrastructure is future-ready, scalable, and tailored to your business needs.
At Next2Call, our track record speaks for itself. Over the years, we’ve consistently delivered high-quality VoIP, cloud telephony, UCaaS, and CPaaS solutions that empower businesses to communicate smarter and scale with confidence.
- ✔ 100+ Successful Projects– Delivered across Eastern Europe and Central Asia, spanning VoIP PBX, cloud call center platforms, and unified communication systems.
- ✔ 20+ Strategic Partnerships – Trusted by partners and resellers in Russia, Eastern Europe, and Central Asia for cloud telephony services, SIP trunking, and CPaaS integrations.
- ✔ 10+ Years of Expertise – A decade of proven success in the software, call center solutions, and communication services market, delivering scalable and reliable platforms.
With a global presence and a strong foundation in next-generation communication technologies, Next2Call continues to be a trusted partner for enterprises, SMBs, and call centers worldwide.
Next2Call
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Our Methadology
- ● Trained professionals to manage your IT.
- ● 24x7 monitoring and management.
- ● Guaranteed response time.
- ● Remote/Onsite Support.
- ● Expert on call.
- ● Automating routine tasks (thus lowering cost and errors).
- ● After office hours support.
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Network Operation Centers
- ● 50 Seats NOC/SOC.
- ● 24x7 ITIL Operations.
- ● Network Management System.
- ● Certified Security Engineers.
- ● Support Desk.
- ● Physical/Biometric parameter Security.
- ● Business Continuity Planning in place.
- ● Disaster Recovery in place.
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Infrastructure Support
- ● Server Support.
- ● Database Support.
- ● Infrastructure Application Support.
- ● Network Support.
- ● Platform Support.
- ● Firewall Support.
- ● Perimeter Security Support.
- ● On-Site Support.
- ● IT Consulting.
- ● Transition Support.
- ● System design and Architecture planning.
- ● Other Services
Infrastructure Base-lining. - ● Desktop Support.
- ● Remote Server Management (wintel).
- ● Remote Network Management.
- ● Remote Security Management.
- ● Onsite Support.
- ● Remote Monitoring.