FAQ'S

  • Next2Call provides a customer support service that is available 24 hours a day and 7 days a week.
    This way, we have got you covered whenever you are in need!

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using an active Internet connection instead of a regular Mob. SIM or phone line.

    DID (Direct Inward Dialing) is a virtual extension number of an ISDN or SIP trunk, also known as DID number or sometimes a Local Number of any particular destination.

    A toll-free phone number is one that you can dial without having to pay for the call. E.g. TFN starts with 1800 in India and 800 in the USA.

Next2Call

    Our Methadology
  • ● Trained professionals to manage your IT.
  • ● 24x7 monitoring and management.
  • ● Guaranteed response time.
  • ● Remote/Onsite Support.
  • ● Expert on call.
  • ● Automating routine tasks (thus lowering cost and errors).
  • ● After office hours support.
    Network Operation Centers
  • ● 50 Seats NOC/SOC.
  • ● 24x7 ITIL Operations.
  • ● Network Management System.
  • ● Certified Security Engineers.
  • ● Support Desk.
  • ● Physical/Biometric parameter Security.
  • ● Business Continuity Planning in place.
  • ● Disaster Recovery in place.
  • ● Other Services
    Infrastructure Base-lining.
  • ● Desktop Support.
  • ● Remote Server Management (wintel).
  • ● Remote Network Management.
  • ● Remote Security Management.
  • ● Onsite Support.
  • ● Remote Monitoring.
    Infrastructure Support
  • ● Server Support.
  • ● Database Support.
  • ● Infrastructure Application Support.
  • ● Network Support.
  • ● Platform Support.
  • ● Firewall Support.
  • ● Perimeter Security Support.
  • ● On-Site Support.
  • ● IT Consulting.
  • ● Transition Support.
  • ● System design and Architecture planning.