Company Profile
Welcome to Innovation -Next2call
Welcome to Next2Call, a leading provider of advanced call center and communication solutions. Headquartered in India, we serve the Asia Pacific and Central Asian markets with innovative cloud telephony, VoIP PBX, predictive dialers, and unified communication systems. With 10+ years of expertise, we deliver end-to-end automation for in-house and outsourced contact centers, backed by 24/7 technical support and seamless integrations. Partnered with major telecom operators, we’ve successfully optimized thousands of call centers across India and abroad. Since our inception in 2007, we’ve grown into a trusted global UCaaS and CPaaS provider focused on enhancing productivity, reducing costs, and elevating customer experiences. Our mission is to modernize call center operations through innovation, reliability, and scalable technology. With ongoing global expansion, Next2Call continues to be the preferred partner for next-generation communication solutions.
✔ 10+ Years of Expertise – Delivering innovative call center software solutions, VoIP IPPBX systems, and cloud telephony platforms to businesses across industries.
✔ 100+ Successful Projects – Completed across Eastern Europe and Central Asia, including large-scale UCaaS and CPaaS deployments for enterprises and call centers.
✔ 20+ Strategic Partnerships – Collaborating with trusted partners in Russia, Eastern Europe, and Central Asia to expand our global presence and strengthen our service ecosystem.
Our Primary Focus - Customer Satisfaction
At Next2Call, customer satisfaction is at the heart of everything we do. With a dedicated team of experts, we ensure that your business gets the right support at the right time. Our 24/7 technical support and consulting services are designed to help organizations overcome communication challenges quickly and effectively.Whether it’s troubleshooting a VoIP IPPBX system, optimizing predictive dialers, or integrating unified communications and CPaaS applications, our specialists are always just a call or chat away. We value your time and make sure your business operations remain smooth, reliable, and future-ready.
Talk to Us – Get the Right SolutionWhen communication challenges arise, Next2Call is here to deliver the best solution. Our experts are available round-the-clock to address your concerns and provide real-time assistance.
Call us at +91-9599406553 or connect via Live Chat to experience next-generation contact center support, VoIP solutions, and cloud telephony services designed to keep your business ahead.- ● Server Support
- ● Database Support
- ● Infrastructure Application
- ● Network Support
- ● Platform Support
- ● Firewall Support
- ● Perimeter Security Support
- ● On-Site Support
- ● IT Consulting
- ● Transition Support
- ● System design
- ● Architecture planning
Next2Call
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Our Methadology
- ● Trained professionals to manage your IT.
- ● 24x7 monitoring and management.
- ● Guaranteed response time.
- ● Remote/Onsite Support.
- ● Expert on call.
- ● Automating routine tasks (thus lowering cost and errors).
- ● After office hours support.
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Network Operation Centers
- ● 50 Seats NOC/SOC.
- ● 24x7 ITIL Operations.
- ● Network Management System.
- ● Certified Security Engineers.
- ● Support Desk.
- ● Physical/Biometric parameter Security.
- ● Business Continuity Planning in place.
- ● Disaster Recovery in place.
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Infrastructure Support
- ● Server Support.
- ● Database Support.
- ● Infrastructure Application Support.
- ● Network Support.
- ● Platform Support.
- ● Firewall Support.
- ● Perimeter Security Support.
- ● On-Site Support.
- ● IT Consulting.
- ● Transition Support.
- ● System design and Architecture planning.
- ● Other Services
Infrastructure Base-lining. - ● Desktop Support.
- ● Remote Server Management (wintel).
- ● Remote Network Management.
- ● Remote Security Management.
- ● Onsite Support.
- ● Remote Monitoring.
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