Next 2 Call is a flagship advanced software solution designed to automate the activities of outsourced and in- house call centers. It is one of the most mature and field- proven IP call center solution in the world today. The product is a comprehensive solution that combines an advanced IP call center and an information system for monitoring and campaign control. Today more than 100 call centers operate using Next 2 Call solution, with a total capacity of over thousand'sof agent's workplaces. Call centers working with Next 2 Call solution serve more than million's of customers per month.
- Modern communication tools and calls distribution solutions
- Easy and quick integration of the existing call centers into information environment
- Improvement of service quality and customer satisfaction
- Launch of a new campaign within 20 minutes
- Effective management of business processes, campaigns and call centers resources
- Increasing call centers productivity and efficiency of the call centers agents
- Quick improvement of the call centers performance without stopping its work
- The ability to lease licenses for temporary campaigns
Outsourced call centers, telecom operators, banks, large manufacturers, insurance companies, e-business and reservation systems are among our customers. We have a unique solution that would meet all your expectations. We have developed specific solutions for the outsourced and in-house call centers.
- Backoffice & reception services
- Telemarketing, surveys and questionnaires
- Sales lead generation and appointments
- Customer care
- Customer retention & recovery
- Help desk etc.
A-64,Sector 65
Support@next2call.com
9650866007
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