Our Product

Next 2 Call is a flagship advanced software solution designed to automate the activities of outsourced and in- house call centers. It is one of the most mature and field- proven IP call center solution in the world today. The product is a comprehensive solution that combines an advanced IP call center and an information system for monitoring and campaign control. Today more than 100 call centers operate using Next 2 Call solution, with a total capacity of over thousand'sof agent's workplaces. Call centers working with Next 2 Call solution serve more than million's of customers per month.

Next 2 Call for the organization of in-house call centers activity

- Modern communication tools and calls distribution solutions

- Easy and quick integration of the existing call centers into information environment

- Improvement of service quality and customer satisfaction

Next 2 Call for the automation of outsourced call centers

- Launch of a new campaign within 20 minutes

- Effective management of business processes, campaigns and call centers resources

- Increasing call centers productivity and efficiency of the call centers agents

- Quick improvement of the call centers performance without stopping its work

- The ability to lease licenses for temporary campaigns

Who are our customers

Outsourced call centers, telecom operators, banks, large manufacturers, insurance companies, e-business and reservation systems are among our customers. We have a unique solution that would meet all your expectations. We have developed specific solutions for the outsourced and in-house call centers.

What reception facing our product

- Backoffice & reception services

- Telemarketing, surveys and questionnaires

- Sales lead generation and appointments

- Customer care

- Customer retention & recovery

- Help desk etc.

Call: +91-9650866007