Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using an active Internet connection instead of a regular Mob. SIM or phone line.

DID (Direct Inward Dialing) is a virtual extension number of an ISDN or SIP trunk, also known as DID number or sometimes a Local Number of any particular destination.

A toll-free phone number is one that you can dial without having to pay for the call. E.g. TFN starts with 1800 in India and 800 in the USA.

voice broadcasting

Make mass communication a bit more effective with our cutting-edge voice broadcasting solution. Reach your target audience effortlessly by broadcasting pre-recorded messages to a wide range of recipients, whether they're valued customers, dedicated subscribers, diligent survey participants, or committed employees. Next2Call provides the most reliable service. Our advanced and innovative voice broadcasting solutions utilise available devices to dial a comprehensive database of phone numbers and ensure that the message reaches its destination without any trouble. Furthermore, personalise your broadcasts using integrated Text-to-Speech (TTS) applications, and enhance engagements with interactive menus. It will enable recipients to navigate through options with the help of their keypads. Trust Next2Call for efficient, interactive, and impactful voice broadcasting solutions that move your businesses to a more streamlined level of functioning.

● Server Support
● Database Support
● Infrastructure Application
● Network Support
● Platform Support
● Firewall Support
● Perimeter Security Support
● On-Site Support
● IT Consulting
● Transition Support
● System design
● Architecture planning

How Does Voice Broadcasting Work?

The "Press-One Campaign" stands as one of the foremost techniques in the field of voice broadcasting. This approach offers the call recipient the choice to press 1, providing them with the opportunity to engage with a live agent for additional details or proceed with a survey, guided by a predefined menu. When an answering machine is detected, our broadcasting system adeptly leaves a meticulously crafted pre-recorded message on the prospect's voicemail. This message includes essential information, such as a callback number to encourage recipients to reach out for further inquiries or details; all of this makes better use of the existing resources and increases the chances of getting callbacks from the concerned people.

Features

● Make a large number of calls simultaneously

● Use text to speech feature to convert your text message into speech

● Track and record calls to gain customer insights

● Get daily call reports and analytics to track your performance and progress

● Schedule your campaign to the preferred date and time

● Import all of your contacts in a few seconds

Advantages

● Connect with a large number of contacts simultaneously and interactively engage with them achieving a higher engagement rate

● Reach a larger network of clients in the least time

● Analyse campaigns in real-time and get valuable insights

● Get a system that works on cloud technology, making all processes simple and easy

Next2Call

Our Methadology

● Trained professionals to manage your IT.
● 24x7 monitoring and management.
● Guaranteed response time.
● Remote/Onsite Support.
● Expert on call.
● Automating routine tasks (thus lowering cost and errors).
● After office hours support.

Network Operation Centers

● 50 Seats NOC/SOC.
● 24x7 ITIL Operations.
● Network Management System.
● Certified Security Engineers.
● Support Desk.
● Physical/Biometric parameter Security.
● Business Continuity Planning in place.
● Disaster Recovery in place.

● Other Services
Infrastructure Base-lining.
● Desktop Support.
● Remote Server Management (wintel).
● Remote Network Management.
● Remote Security Management.
● Onsite Support.
● Remote Monitoring.
● Server Support.

Infrastructure Support

● Database Support.
● Infrastructure Application Support.
● Network Support.
● Platform Support.

● Firewall Support.
● Perimeter Security Support.
● On-Site Support.
● IT Consulting.
● Transition Support.
● System design and Architecture planning.

Voice Broadcasting - Methods

Next2Call primarily focuses on its customers’ total satisfaction. Our experts are always available to help. At Next2Call, we provide 24/7 technical support. Expert Consultation is something that you need at a bad time when you are stuck and don’t know how to proceed next. During such times, just connect with us, using either our live chat support or helpline. We care and thus understand the value of your time. So, always choose Next2Call for all sorts of call centre solutions, problems or requirements.

Discuss Problems and - Get the Best Solutions

Next 2 Call primarily focus on its customer's satisfaction. Expert Consultants is something you need in a bad time when you get stuck helplessly or looking for process expansion or re-engineering. We care and understand the value of your time. Our expert teams will help you come out of your Call Center problems or new requisitions.

Speak Up your Problem ! We have the SOLUTION

At Next2Call, we have leading experts in our customer support facility who are available 24/7 to provide assistance for all your pressing issues. Get the assistance you need right on time; either call us at +91 9599406553 or get in touch through Live Chat Contact Us