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Welcome to the Innovation - Next 2 Call

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using an active Internet connection instead of a regular (or analog) phone line. VoIP is the technology by which analog voice signals are converted to digital signals and are transferred via internet to desired location where it is converted back to its initial form. Industries now expanding their reach at global level and fast communication across the Globe is a necessity. Next2Call known as leading and best VoIP service provider in India is specialized in providing high quality communication service over Internet for all your business requirements. VoIP is currently exploding with popularity and customers are making the switch to it.
Next2Call provide various lucrative service plan for business industries segments (software companies, call centres, SMEs, Media Houses, advertisement agencies and others MNCs) thus helping them to save more than 50 to 60% on their International Long Distance call charges. With our VoIP Services and Solutions users can maintain business stability and reduce call costs. Subscribe for our VoIP Service Plans international calls at low rates. Next2call provides Local Number along with VoIP with lucrative low cost for most of the business exchange countries like USA, UK, Canada, Malaysia, Singapore, Australia and much more.

  • ● Exceptionally high voice clarity in calls
  • ● Easily integrates with your existing Dialer or IP Phone
  • ● Reliable and comprehensive technical support
  • ● Minimum time for request processing
  • ● Quick connectivity.
  • ● Lucrative plan as per the requirement
  • We Support
    • ●Server Support
    • ●Database Support
    • ●Infrastructure Application
    • ●Network Support
    • ●Platform Support
    • ●Firewall Support
    • ●Perimeter Security Support
    • ●On-Site Support
    • ●IT Consulting
    • ●Transition Support
    • ●System design
    • ●Architecture planning

    Next 2 Call Support Offers
    • ●Launch of a new campaign within 20 minutes.
    • ●Effective management of business processes, campaigns and call centers resources.
    • ●Increasing call centers productivity and efficiency of the call centers agents.
    • ●Quick improvement of the call centers performance without stopping its work.
    • ●The ability to lease licenses for temporary campaigns.
      Our Methadology
    • ● Trained professionals to manage your IT.
    • ● 24x7 monitoring and management.
    • ● Guaranteed response time.
    • ● Remote/Onsite Support.
    • ● Expert on call.
    • ● Automating routine tasks (thus lowering cost and errors).
    • ● After office hours support.
      Network Operation Centers
    • ● 50 Seats NOC/SOC.
    • ● 24x7 ITIL Operations.
    • ● Network Management System.
    • ● Certified Security Engineers.
    • ● Support Desk.
    • ● Physical/Biometric parameter Security.
    • ● Business Continuity Planning in place.
    • ● Disaster Recovery in place.
      Infrastructure Support
    • ● Server Support.
    • ● Database Support.
    • ● Infrastructure Application Support.
    • ● Network Support.
    • ● Platform Support.
    • ● Firewall Support.
    • ● Perimeter Security Support.
    • ● On-Site Support.
    • ● IT Consulting.
    • ● Transition Support.
    • ● System design and Architecture planning.
    • Other Services
      Infrastructure Base-lining.
    • ● Desktop Support.
    • ● Remote Server Management (wintel).
    • ● Remote Network Management.
    • ● Remote Security Management.
    • ● Onsite Support.
    • ● Remote Monitoring.

    About Our Functionality
    • ●Call center features VoIP technology.
    • ●Intelligent call Routing (ACD), based on campaigns information, agents skills and queue policy.
    • ●Outbound dialing (Predictive, Progressive, Preview).
    • ●Support of all queue scheduling policy (most idle, most busy agents etc.).
    • ●DTMF and voice enabled IVR(TTS, ASR).
    • ●Call recording and storage.
    • ●Web- based management interface.
    • ●Alerting and fault notification.

    Primary Focus on - Customer Satisfaction

    Next 2 Call primarily focus on its customer's satisfaction. Expert Consultants is something you need in a bad time when you get stuck helplessly or looking for process expansion or re-engineering. We care and understand the value of your time. Our expert teams will help you come out of your Call Center problems or new requisitions.

    Speak Up your Problem ! We have the SOLUTION

    At Next 2 Call, We have expert teams who are ready to provide you help on all burning issues you are facing. Get ready for the Best Experience. Call at: +91-9650866007 or get in touch with us at Contact Us