Toll Free numbers are numbers on which a consumer makes a call at zero cost, while the cost is paid by the Brand/Business/Venture on behalf of the consumer. Most brands choose 1800 numbers as the Toll Free number for their business, however there are multiple other options available and depend upon the geography too. Toll […]
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DID stands for Direct Inward dialing which is a way to call a person directly. A DID permits anybody, to call the expansion or telephone number to associate with the benefit. This is without going through an administrator or public switched telephone network. Additionally, the organization doesn’t need to purchase mass lines. Instead of relying […]
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The Interactive Voice Responsive system gives your business the ability to be much more productiveand manage your calls more efficiently (and route them to the right agent). Your brand can get a moreprofessional image by customized settings to your own requirements.The IVR system, or Interactive Voice Response, is a system that interacts with your callers: […]
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TOLL – FREE NUMBERS Toll Free numbers are numbers on which a consumer makes a call at zero cost, while the cost is paid by the Brand/Business/Venture on behalf of the consumer. Most brands choose 1800 numbers as the Toll Free number for their business, however there are multiple other options available and depend upon […]
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A virtual display number with several phone numbers mapped behind it, starting with 1800 (inIndia). All incoming calls made on a toll-free number are free for the callers, and the toll-free numbersubscriber must pay their calling costs. In most cases, the toll-free number is limited to the same country only, indicating that calls can’t bemade […]
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VoIP (Voice over Internet Protocol) — as the name suggests, send voice data signals through the internet. It works like any other phone system, except that unlike a traditional phone which is connected using physical cables, VoIP uses the internet as the transmission medium. VoIP helps you to use your existing Internet connection to make […]
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IVR stands for Interactive Voice Response and it is a technology allowing customers calling a call center for interactions with a pre-programmed system that has pre-recorded messages in it. This technology can be used for things like internet banking, mobile purchases, services, retail orders, travel information and even things like weather condition information. It is […]
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Virtual phone numbers are the future in communication. Because it’s easy to get one and you can use it in so many different countries. A virtual number is a telephone number that forwards incoming calls to any of pre-set telephone numbers. With a virtual phone number, the physical limitation is removed, because you can live […]
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Next2Call is providing state-of-the-art technology dialer support to business dealing with call centres operations to help them in improving their agents’ efficiency and productivity and ultimately increase their sales and profits Dialer support is the right choice for every enterprise that needs improvement in lead conversions on calls to make their outbound calls efficient, effective […]
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– Launch of a new campaign within 20 minutes – Effective management of business processes, campaigns and call centers resources – Increasing call centers productivity and efficiency of the call centers agents – Quick improvement of the call centers performance without stopping its work – The ability to lease licenses for temporary campaigns Who are […]
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