1. INTRODUCTION

This Privacy Policy outlines how WINET INFRATEL PRIVATE LIMITED, through its venture Next2Call, collects, uses, protects, and manages user information when you visit our website, engage in transactions, or interact with our services.
By accessing our website or purchasing from us, you agree to the terms outlined in this Privacy Policy. We may update this policy periodically, and it is your responsibility to review this page for any changes.

2. INFORMATION WE COLLECT

We may collect the following personal details:

2.1 Personal Information

• ● Name
• ● Contact details (email, phone number)
• ● Address and demographic details (postal code, preferences, interests)
• ● Payment and billing details (for transaction purposes)
• ● Other information required for customer surveys, offers, and marketing

2.2 Automatically Collected Information

• ● IP Address
• ● Browser type and version
• ● Website usage data (via cookies and analytics tools)
• ● Log data for security and troubleshooting

3. PURPOSE OF DATA COLLECTION

• We collect and use information for the following purposes:
• ● Providing Services: To process transactions, fulfill service requests, and offer technical support.
• ● Internal Record-Keeping: To maintain accurate transaction and service records.
• ● Service Improvement: To analyze usage and enhance our offerings.
• ● Marketing & Promotions: To send promotional emails, special offers, and updates (only with user consent).
• ● Customer Support & Research: To conduct surveys and gather feedback to improve user experience.
• ● Website Customization: To personalize user experience.
• ● Security & Compliance: To prevent unauthorized access, fraud, or breaches.

4. USER CONSENT & CONTROL OVER INFORMATION

• Users have control over their personal information:
• ● Opt-Out: You can unsubscribe from marketing emails anytime using the link provided or by contacting us.
• ● Modify or Delete Information: ou may request correction or deletion of your personal data by contacting us at [support@next2call.com].
• ● Cookie Preferences: ou can disable cookies in your browser settings (some features may not function properly).

5. USE OF COOKIES

• We use cookies to:
• ● Track website traffic and user behavior.
• ● Customize the website experience.
• ● Improve services and functionality.
• You may accept or decline cookies. However, declining may limit certain website features.

6. DATA SECURITY & PROTECTION

• We take appropriate security measures to protect your information, including:
• ● Encryption & Secure Storage: Protecting sensitive data through encryption and secure servers.
• ● Access Controls: Restricting access to personal data to authorized personnel only.
• ● Regular Security Audits: Monitoring and updating security protocols to prevent breaches.
• While we take every reasonable step to protect user data, we cannot guarantee absolute security against cyber threats or breaches beyond our control.

7. SHARING & DISCLOSURE OF INFORMATION

• We do not sell, distribute, or lease your personal information to third parties, except under the following conditions:
• ● Legal Compliance: When required by law or government authorities.
• ● Service Providers: Sharing with trusted partners (e.g., payment processors, customer support) to provide services.
• ● User Consent: When users explicitly consent to data sharing.

8. THIRD-PARTY LINKS & EXTERNAL SERVICES

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Users should review those sites’ privacy policies before sharing any information.

9. USER RIGHTS & RESPONSIBILITIES

• Users of Next2Call and other WINET INFRATEL PRIVATE LIMITED services must: must:
• ● Use the website lawfully without causing harm to The Company.
• ● Refrain from unauthorized use of The Company’s intellectual property (logos, trademarks, content, etc.). .
• ● Ensure the accuracy of the information they provide.
• ● Be responsible for staying informed about updates to our Privacy Policy and Terms & Conditions.
• Failure to comply with these conditions may result in appropriate legal action.

10. PAYMENT & BILLING INFORMATION

• ● Payments must be made through accepted methods only.
• ● Customers are responsible for requesting proper invoices at purchase time.
• ● For billing disputes, contact our support team.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Users should review it periodically. Continued use of our services implies acceptance of updated terms. The company is not liable for any loss resulting from failure to review updates.

12. CONTACT US

For privacy-related concerns or inquiries, please contact:

• 📍 Address: 65-B, H BLOCK, DILSHAD GARDEN, DELHI, North East Delhi 110095, India.
• 📞 Phone:91 9599406553
• 📧 Email: sales@next2call.com

By using our website or services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services immediately.